Are you ready to be part of an organization that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a difference and deliver exceptional experiences to help our customers achieve financial freedom. We are also at an exciting inflection point — embedding AI across our business to work smarter, move faster and create better outcomes for our customers and our people.
Your Impact
We are deeply invested in nurturing talent and our next generation of leaders. Your journey at CFS will begin with a series of rotations, each carefully designed to align with your academic focus and CFS' critical skills for the future with a clear pathway to a permanent role for those who demonstrate the capability and drive to succeed. You will become part of a culture that prioritises customer obsession, achievement and innovation. You will play a crucial role in shaping the future of our business by supporting critical initiatives that are transforming CFS at pace.
Your Team
The Brand and Customer Engagement (BC&E) team sits within the Customer Office at CFS and is responsible for shaping and delivering insight lead brand, marketing and customer engagement strategies that drive growth across our Direct, Partnership and Employer segments. We partner closely with enterprise centres of excellence across CX, MarTech, Digital, and Data & Analytics to orchestrate joined‑up, consistent experiences across the customer lifecycle. With a strong “customer‑obsessed” mindset, our focus is on the moments that matter for members, ensuring our journeys and programs are clear, relevant and effective across accumulation and retirement, and deliver meaningful outcomes—not just activity.
The Program
- Embark on a 12-month journey with orientation, development days, and rotations, including time with the customer service team to deepen your understanding of our products and customers.
- Complete three functional team rotations to broaden your understanding of CFS’s operations and strategy.
- Support the delivery of key brand and marketing projects, including contributing to strategy development.
- Apply creative thinking to help solve business and customer problems and improve outcomes.
- Experiment with AI‑powered tools to accelerate our speed to market across content, design and problem‑ solving.
- Elevate your profile through regular mentor sessions with our executive leaders who are there to guide and encourage you.
- Receive feedback through performance evaluations to monitor your progress and identify opportunities for further development.
- Immerse yourself in the Youth network for social events and be part of the Graduates community to build professional connections.
Qualifications
We are seeking passionate, forward-thinking people who are completing their year of studies by the end of 2026 in one of the following fields:
- Marketing or Digital Marketing
- Business or Commerce
- Strategic Communications or Media
- Business Analytics, Data Analytics or Data Science
- Other related degrees will also be considered
You'll need:
- A minimum 65% average credit achievement.
- Australian/New Zealand citizenship or permanent residency.
- A customer-centric approach, collaborative spirit, and problem-solving skills.
- The ability to excel in a results committed environment, with a focus on outcomes.
- A relentless curiosity, with a strong desire for learning and self-improvement.
What to Expect
At CFS, you'll be working among the very best in the wealth management industry. It's an inspiring environment that encourages development and celebrates success. Other things to look forward to:
- Additional day for your birthday
- Access to CFS Employer Super
- Life Leave - 3 days per annum
- Access to Corporate rates with BUPA Health Insurance
- Confidential coaching and counselling services
- Access to AI learning programs and tools to build your capability at the frontier of how we work
CFS Culture
At CFS we are committed to creating a thriving environment where individuals can flourish. We believe that success is built upon strong teams, and we are dedicated to celebrating uniqueness, championing individuality and supporting a diverse and inclusive workforce.
We believe that when you can truly be yourself, you can unlock your full potential.
Apply today and join us in helping Australians to achieve their financial freedom.
Please note, CFS requires all candidates to have full work rights in Australia.
Where we have preferred candidates, background checks (including Police, Employment, Bankruptcy checks, ASIC banned and disqualified persons) will be completed prior to the final preferred candidate's employment being confirmed. The outcomes of the background checks do not preclude the preferred candidate, however, they will be assessed against the inherent requirements of the role.